Frequently Asked Questions
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How long does shipping usually take?
Shipments usually take between 7-10 business days to be delivered within the peninsula and the Balearic Islands. If the shipment takes longer than normal, you can contact us.
What is your return policy?
Once the product is delivered, we offer a 14-day return period provided the light and its packaging are in their original condition.
Are the lights safe for children?
Yes! All of our lights are designed to be child-safe, made from BPA-free materials and stay cool to the touch.
What happens if I have entered an incorrect shipping address?
If you have entered an incorrect address, please contact us and we will update the address before it is shipped.